Surveyors should spend less time on admin as technology takes strain

Residential surveyors should be given greater flexibility to concentrate on professional work as technology takes over more administrative tasks, according to Houzecheck.

The surveying business argues that firms need to reconsider traditional working models rather than simply expecting surveyors to handle increasing workloads as customers demand faster property services.
It says digital workflows and artificial intelligence can remove administrative friction and improve consistency while leaving professional judgement firmly with qualified surveyors.

Houzecheck’s comments come ahead of the Sava Residential Surveying Expo in Coventry on 6 October, where the business is returning as a sponsor.

FLEXIBLE WORKING

Houzecheck has built a national network of more than 160 consultant surveyors and completes around 21,000 surveys and valuations annually across England and Wales.

Surveying volumes increased by 75% during 2025, while its average survey report turnaround is between 2.75 and three days.

Adrian Hall (main picture), Surveying Director at Houzecheck, says: “We believe a surveyor’s expertise, judgement, and experience are the absolute foundation of a quality survey. That is why we use technology to eliminate unnecessary administration and support their workflow, never to replace the surveyor but to enable them to focus entirely on what they do best: surveying.

“That means we need to think differently about how surveying businesses operate. Giving surveyors greater flexibility, while providing the technology, systems and support they need, can create a better working model for professionals and a more efficient service for customers.”

TECHNOLOGY SUPPORT

Houzecheck uses digital workflows and structured reporting alongside AI-assisted quality assurance, which it says can identify potential omissions and improve consistency without replacing professional judgement.

Hall adds: “Customers increasingly expect property related services to move quickly, but there is a limit to how much more efficient you can make the process by simply asking surveyors to do more.

“We need to look at what is actually taking up their time and where technology can remove unnecessary administration. If a surveyor can spend less time on administration and more time applying their expertise, that benefits everyone involved in the transaction.

“Speed cannot come at the expense of quality. The challenge is creating a model that gives surveyors the flexibility to do their job properly while using technology to make everything around that job as efficient as possible.”

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