Estate and lettings CRM provider Alto has launched an AI-powered compliance tool designed to automate one of the most time-consuming administrative tasks facing letting agents.
AutoCert, developed in partnership with AI specialist Aguru, manages the end-to-end renewal process for statutory property certificates, including gas safety inspections, with support for EICRs, EPCs and PAT testing set to follow.
Integrated directly within Alto, the system automatically identifies certificates approaching expiry, contacts landlords, tenants and contractors, validates returned documentation, updates property records and raises charges without manual intervention.
Unlike some automated compliance platforms, Alto says the system allows agents to continue using their existing network of contractors rather than requiring them to switch suppliers.
SLASH ADMIN TIME
The company estimates AutoCert can reduce administration time per certificate renewal by 80%, saving a typical branch managing hundreds of properties more than 70 hours each year.
The launch comes as compliance remains one of the biggest operational challenges for letting agents. Missed gas safety inspections or expired EPCs can result in significant financial penalties, while poor record keeping can also create legal and tenancy enforcement issues.
Riccardo Iannucci-Dawson (main picture), CEOof Alto, says: “Compliance doesn’t generate revenue. But it carries enormous risk when it goes wrong.
“AutoCert is how we remove that risk entirely. Not by reminding your team to act, but by acting itself. The renewal workflow runs and the records update. The certificates land in Alto. Your team oversees it, but they don’t have to manage every aspect of a certificate renewal anymore.”
ADDED VALUE
The system continuously monitors managed portfolios, automatically triggering the renewal process when certificates approach expiry. Property managers are only required to intervene where a decision or exception arises, with every action logged within Alto.
Sam Whitehead, Operations Manager at The Accommodation Bureau, an early adopter of the technology, says: “AutoCert has already delivered more value than we ever expected.
“It literally saves us hours on renewals, gives us peace of mind during peak periods, and allows us to grow without increasing headcount.”
Mathew Lodge, chief product officer at Aguru, added: “Property managers are being asked to manually handle ever more complicated rules and regulations, but general-purpose AI prioritises flexibility over accuracy and struggles with repeatability.
“Aguru applies focused AI to understanding communications and context within a repeatable process for certificate renewal, delivering high accuracy time and time again.”
