Estate agency software provider Reapit has announced a new strategic partnership that will let agents introduce artificial intelligence (AI)-powered home move service Just Move In to clients.
The partnership and integration will help agents better support their customers at the point of moving, while unlocking new revenue opportunities for agencies when utilities and services are purchased.
Movers using the service gain access to Just Move In’s AI assistant, Jay, or can speak to a person on the phone to handle essential setup tasks, including notifying the council, setting up broadband, utilities and insurance services, saving them time and money.
Just Move In recommends sustainable suppliers for utilities where possible, and plants a tree for every mover, helping both movers and agents support environmentally responsible choices.
SAVING ADMIN
The partnership also addresses a major operational challenge for property managers, change of occupancy and void periods. Just Move In’s platform says it can reduce change of occupancy admin by up to 90%, saving property managers an average of 19 hours per month by automatically managing utility notifications and supplier updates when tenants move out.
This is particularly important following the Renters’ Rights Act, which allows tenants in England to give two months’ notice at any point during a tenancy. Void periods are now less predictable, making it harder for property managers to plan workloads and increasing the risk of unpaid or disputed utility bills between tenancies.
Steve Richmond, Reapit’s general manager in the UK and Ireland, says:“Moving home is one of the most demanding points in the customer journey, and an area some agents have left to movers.
“Today’s tenants and buyers expect more, while agency time is at a premium. Our new strategic partnership with Just Move In helps agents meet both challenges. It improves the move-in experience for tenants and buyers, reduces the administrative burden on property managers and creates new revenue opportunities, all while strengthening long-term relationships with tenants and buyers.”
Just Move In Co-founder Ross Nichols adds: “Our mission is to make moving home simpler for everyone involved. We’re an AI-native business, and that’s how we deliver genuinely personal support at scale – automating the admin behind every move, while our team handles the moments that need a human touch.
“By partnering with Reapit, whose software powers more transactions than anyone else, we can reach more agents and their customers at exactly the right moment. Our services help movers set up essential services quickly and easily, with no effort from the agency. At the same time, we’re giving agents a way to earn additional revenue, enhance their service, save time and build stronger relationships that last beyond the move itself.”
