Propertymark is calling on estate and letting agents across the UK to book compliance audits as the sector braces for one of the most significant periods of regulatory change in more than a decade.
The professional body says its audit programme is now “the most effective way” for firms to ensure they remain compliant, confident, and prepared for the wave of new legislation coming into force.
Governments across all four nations are introducing reforms covering renting rules, material information requirements, energy efficiency, and anti-money-laundering (AML) oversight.
Propertymark warns that these changes will reshape day-to-day operations for agents and that gaps in compliance could expose firms to substantial financial penalties.
CLARITY AND REASSURANCE
David Oliver, Compliance Manager at Propertymark, says the organisation is seeing heightened demand as members seek clarity and reassurance.
He adds: “There’s a lot of change on the horizon, and agents who take compliance seriously will be the ones best prepared.
“A Compliance Audit isn’t something to fear — it’s a chance to get expert guidance and make sure your business is future-proofed for the next wave of legislation.”
The audits, delivered by Propertymark’s in-house compliance specialists, provide a detailed review of firm-level processes across key risk areas including Client Money Protection (CMP), AML, data protection and GDPR, the Digital Markets, Competition and Consumer Act 2024 and wider record-keeping and professional standards.
The aim is to help agents identify weaknesses, avoid common pitfalls, and reduce exposure to local authority fines that can run into tens of thousands of pounds.
Oliver stresses that the process is constructive rather than punitive. “Our audits aren’t about catching anyone out; they’re about helping agents stay ahead. With so much legislative change coming, an audit gives peace of mind that your business is compliant today and resilient for tomorrow.”
POSITIVE FEEDBACK
Feedback from members who have undergone audits has been overwhelmingly positive. Agents described the visits as “worthwhile”, “reassuring”, and “a positive experience”, highlighting the value of independent scrutiny and the confidence gained from external validation of their procedures.
Each firm receives a personalised post-audit report with clear guidance, practical recommendations, and recognition of compliant practice. Propertymark says this support is crucial in maintaining consumer trust and professional standards at a time of rapid regulatory evolution.
The organisation is encouraging members to book early as demand rises.
