Property agents urged to embrace audits for stronger compliance

Propertymark is encouraging its members to actively engage with its ‘Calm about Compliance’ audits to strengthen agency standards and avoid enforcement risks.

With compliance requirements constantly evolving, staying up to date can be challenging, making proactive audits a vital tool for property agents.
Propertymark’s Compliance team conducts in-office and online audits, helping agents identify vulnerabilities before they lead to fines or legal action.

These three-hour audits focus on key areas such as anti-money laundering, client money protection, and consumer protection.

SAFEGUARDS

Members receive a confidential report with clear, actionable steps to improve compliance across office operations, websites, sales, lettings and financial safeguards. The service is designed to offer practical support, ensuring agents can meet regulatory requirements with confidence.

By embracing audits, agents can enhance their professional standards, protect their businesses, and ensure compliance without unnecessary stress.

REASSURANCE
David Oliver, Head of Compliance at Propertymark
David Oliver, Propertymark

David Oliver, Head of Compliance at Propertymark, says: “The prospect of a visit in any capacity from a compliance team can sound daunting; however, we’re here to break the mould and provide agents with the reassurance and security or a non-judgemental service.

“With ongoing regulatory changes, and consistent hurdles to tackle as an agent, the team are here to help take some of the pressure away.”

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