PropCall is demonstrating its commitment to its staff and culture with the introduction of a new role. Former Customer Service Manager, Kevin Carlton-Jones (pictured) has been promoted to Head of People, looking after recruitment, onboarding, learning and development, HR and office management, as well as staff incentives and wellbeing.
To help him progress down his new pathway and strengthen the company’s people framework, Kevin is now studying for a CIPD level 5 qualification.
Carlton-Jones says:: “I joined PropCall in August 2023, after a number of years as Operations Manager at a larger business within a different sector.
START FRESH
“It was great to start fresh in an exciting business that had clearly experienced a lot of growth in the previous year, and it was the promise of further growth that really interested me. It wasn’t long before I was able to demonstrate my wider skillset and experience within people management, as a lot of this kind of work was being outsourced to a specialist HR partner. Now, I am almost always busy, but I thrive on that!”
SUCCESSION PLANS
And he adds: “In time, the department will grow and specialists in each area will be recruited, with a big focus on developing our existing colleagues to fill roles where possible. We are working hard to build up our staff offering and put succession plans in place – it’s a really exciting time for PropCall.”
Kevin’s new role comes as part of PropCall’s cultural mission to make a difference to people’s lives, cultivating a collaborative and sociable space, where all employees feel welcomed and supported to reach their full potential.
