NatWest has gone live with digital property completion platform PEXA in a move aimed at speeding up mortgage transactions and reducing the risk of delays and fraud.
The FTSE-100 lender is now using the FCA-regulated platform for fee-assisted remortgages, with plans to extend the system to sale and purchase transactions.
The change means funds transfer and title registration can be handled within a single digital process, allowing some remortgages to complete the next day.
The rollout marks a major step in the partnership between NatWest and PEXA, first announced in 2025, and brings the UK closer to fully digital property completions similar to those already used in Australia.
IMPROVED CERTAINTY
NatWest said the move is designed to improve certainty in the home-buying and refinancing process at a time when market volatility has led to last-minute delays and repricing.
Barry Connolly (main picture, inset), Managing Director for home buying and ownership at NatWest, says: “We are committed to relentlessly improving our customers’ experience when managing their home ownership needs, and we are delighted to go live with this solution which makes things simpler, easier, faster, and more transparent for customers.
PEXA has a strong track record of driving transformational customer experiences within the Australian market, which we want to bring to the UK to benefit our existing and future customers. We look forward to strengthening our partnership with PEXA throughout 2026 and beyond.”
PIVOTAL MOMENT
Joe Pepper, UK chief executive of PEXA, adds that the launch was a key moment for digital conveyancing in the UK.
He says: “Going live with a lender such as NatWest is a pivotal moment in our mission to improve the property transaction journey for everyone. Given the current volatility in the mortgage market, the benefit of being able to offer more customers faster completions on remortgages is clear.
This announcement illustrates the continued progress we are making as we work alongside mortgage lenders and conveyancers to modernise UK property transactions, making them more efficient, more certain and more secure.”
