LMS has appointed Clare Yates as its new estate agent consulting partner, reinforcing its commitment to greater collaboration across the home buying and selling ecosystem and the continued rollout of National Property Transaction Network (NPTN).
Yates brings over three decades of experience spanning estate agency, conveyancing, and training.
She has worked in both estate agency and conveyancing before moving into consultancy and has worked with hundreds of estate agency branches nationwide, helping to improve sales progression, customer communication, and operational efficiency.
Her practical understanding of both sides of the transaction offers a rare and valuable perspective.
GREATER COLLABORATION
Yates is also a respected industry voice, serving as a board member of Women in Estate Agency (WIEA), where she advocates for greater collaboration, transparency, and inclusion across the property sector.
The NPTN initiative aims to unify all stakeholders in the property transaction process through a connected, secure digital framework. Rather than introducing yet another platform, it acts as a network layer, enabling existing systems to communicate, share smart data, and eliminate delays caused by fragmented workflows.
DEEP UNDERSTANDING
Travis Scholes, commercial director at LMS, says: “Clare has a deep understanding of the estate agency landscape, having been at the heart of it for years.
“She knows the challenges agents face, speaks their language, and is uniquely placed to bring those insights into LMS to help shape better, more collaborative solutions.
“Clare’s appointment signals our commitment to building a truly joined-up experience that benefits all stakeholders.”
BOTH SIDES OF THE FENCE
Yates adds: “Having worked on both sides of the fence, I’ve seen first-hand the disconnects that cause delays and frustration for customers.
“My role is about building relationships, engaging with agents, and making sure they’re part of the conversation as we move toward a more connected, tech-enabled future.
“LMS is doing something genuinely transformative with NPTN, and I’m excited to help drive that forward with the estate agency community.”
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Join Clare Yates for an upcoming LMS webinar
Topic: Why Upfront Information and Material Information Matter More Than Ever
Date: Wednesday 9th July
Time: 10:00 am
Register: HERE
