Lendlord has launched a new compliance solution aimed at helping landlords evidence service of the Renters’ Rights Act information sheet ahead of the 31 May deadline.
The move comes as landlords face growing pressure to demonstrate that tenants have not only been sent the document, but have actually received and engaged with it – a requirement that carries potential fines of up to £7,000 per tenancy if not met.
Under the new rules, the Information Sheet must be issued to tenants in existing agreements created before 1 May 2026, but uncertainty remains across the sector about what constitutes sufficient proof of service.
Lendlord’s latest update is designed to address that risk, offering landlords a way to distribute the document, track tenant interaction and retain a clear audit trail within a single workflow.
DIGITAL CAPTURE
The platform enables landlords to send the Information Sheet digitally, monitor whether it has been opened and reviewed, and capture formal acknowledgement from tenants, either through in-app confirmation or e-signature.
It also includes a tenancy agreement generator aligned with the new periodic tenancy requirements, reflecting wider changes introduced under the Renters’ Rights Act.
The launch highlights a growing compliance burden for landlords and agents, particularly those managing larger portfolios where risk is multiplied across multiple tenancies.
BURDEN OF PROOF
Aviram Shahar (main picture), Co-founder and CEO of Lendlord, says: “The requirement itself is straightforward, landlords need to provide the official information sheet to every tenant by 31st May, but the real issue is proving that it has actually been received.
“The burden of proof sits entirely with the landlord, and a standard email or proof of posting does not confirm that the document has been opened or read.”
MITIGATING RISK
He adds: “What we are seeing is that this is less about sending a document and more about evidencing service in a way that stands up if challenged. That is where the risk sits, particularly for portfolio landlords where penalties apply per tenancy.
“The requirement introduces an additional layer of compliance risk and so our focus has been on creating a clear, time-stamped audit trail, whether that is through tracked document sharing or a signed record, so they can demonstrate compliance with confidence rather than relying on assumptions.”
