Landmark Information Group has launched a new digital tool aimed at reducing one of the biggest sources of delays in the home-buying process: unnecessary additional enquiries.
The move comes as fresh data from the company shows the time taken for conveyancers to respond to enquiries has doubled in less than two decades, rising from 26 days in 2007 to 52 days in 2024.
The new platform, called Contract Pack Vault, provides a secure and standardised way for seller’s conveyancers to prepare and share contract packs with their counterparts acting for the buyer.
By streamlining what is often a fragmented, paper-heavy process, Landmark aims to cut the weeks of delay that typically arise when documents are missing, incomplete or inaccurate.
ADVANCED AI
Using advanced AI, the system scans and validates uploaded documents to help ensure that each pack is comprehensive and ready to be shared with other stakeholders in the transaction.
The tool is the latest addition to Landmark Connect, the group’s suite of digital hubs designed to modernise the property market and improve collaboration across the sector.
The launch also supports Project 28 – the recently introduced industry charter committed to speeding up property transactions and improving certainty for buyers and sellers.
Rob Gurney, Managing Director of Ochresoft, part of Landmark Information Group, says: “The launch of Contract Pack Vault marks a significant step forward in streamlining the property transaction process.
“Further strengthening Landmark Connect, our series of digital hubs, this new solution expands our vision to improve collaboration within the market.”
REDUCE DELAYS
And he adds: “Our research shows that 61% of conveyancers believe that earlier data insights will reduce the number of enquiries.
“By harnessing new technology to improve the quality of property data shared, we are not just reducing delays – we’re helping to future-proof the way conveyancers work, enabling faster and smarter decision making through every step of the process.”
