Uutility platform Muuvo sees the government’s announcementto alleviate household financial pressures by reducing energy costs for prepayment customers alongside the new energy price cap as a significant step forward and one that will greatly assist landlords, tenants, homeowners and agents in managing their property’s energy provision and costs.
With effect from 1st April 2024, prepayment customers will benefit from reduced rates, ensuring they pay less for their energy than direct debit customers.
The decision is part of the government’s commitment to addressing the challenges faced by individuals and families grappling with the rising cost of living.
VULNERABLE CUSTOMERS
Recognizing the importance of supporting vulnerable consumers, particularly during these challenging times, the government has taken proactive steps to enhance affordability and accessibility to essential services.
A Government spokesperson says: “The government is deeply committed to supporting households facing financial strain, especially amid increasing living costs. By reducing energy costs for prepayment customers, we aim to provide immediate relief and support to those who need it most, ensuring fair access to essential services.
DEDICATION
“The initiative is a testament to the government’s dedication to fostering inclusivity and equity in energy provision, ensuring all citizens have access to affordable and reliable energy services. It is expected to make a tangible difference in the lives of individuals and families struggling to make ends meet, offering them much-needed respite from escalating household expenses.
“We understand the challenges many households face, and this initiative is a crucial step towards easing their financial burden.
“The government remains committed to exploring further measures to support households and communities nationwide, focusing on promoting economic resilience and social well-being.”
MITIGATE COSTS
Jamie Parks, muuvoJamie Parks of Muuvo said: “Many properties in both the private and social rented sectors use prepayment meters and this latest news will greatly help mitigate those costs.
“At Muuvo we have implemented advanced technologies, including “Quick Switch” and “Void Management” that have not only streamlined processes but also improved accessibility, allowing new home movers to handle their energy arrangements conveniently from both smart devices and computers.”
STREAMLINING
And he adds: “The benefit to agents and property managers of working with Muuvo is in streamlining the local authority and utility and energy registration processes and through its integrations, creating an automatic property profile enabling property managers of new tenancies to complete all registration obligations in under a minute.
OPPORTUNITY
“This greatly improves productivity and efficiency and removes any issues caused by delays in the registration process. It also provides the opportunity of generating additional passive revenue streams.”
