Chestertons, one of London’s leading estate agencies, has achieved the number one position in London for lets agreed in 2025 among traditional estate agents, according to a recent report by TwentyEA.
The company said the achievement reflected its ongoing commitment to delivering a consistently high standard of service to landlords, alongside strengthening operational efficiency to support faster, smoother transactions.
Landlords working with Chestertons benefit from a highly structured lettings model, combining strong local expertise with central operational support to ensure properties are marketed strategically and managed efficiently, with a focus on finding the best tenant possible in the shortest achievable timeframe.
To support this approach, Chestertons focused on high levels of communication with its clients, as well as honest pricing strategies and transparent feedback.
SPECIALIST BUSINESS TEAMS
Chestertons also expanded its specialist business development teams that support its front-office network, including Short Lets, Corporate Services, Super Prime, China Desk, New Homes Lettings and Investor Relations. All of these teams experienced significant growth compared to 2024.
To ensure landlords receive a seamless service, Chestertons further strengthened its lettings operations function, which includes a dedicated compliance team, tenancy services, portfolio and property management teams.
This resulted in faster turnaround times, proactive compliance support and smoother renewals, helping landlords reduce void periods and protect their investments.
STRATEGIC INVESTMENT
Adam Jennings, Head of Lettings at Chestertons, says: “We are very proud to have agreed the most lets in London in 2025.
“We have developed extremely strong teams and departments across London, supported by outstanding Regional Directors, and we maintain a culture of sharing best practice across the 36-branch network to continually strive for better.’’
Overall, Chestertons’ strategic investment in people and operational capability drove revenue growth of 9% and secured its number one position for lets agreed in London.
